Warwickshire-based design studio, The Kitchens Inc, takes pride in the fact that all its kitchen cabinets are made in Britain.
The team works exclusively with Crown Imperial to offer customers an extensive range that includes everything from traditional painted in-frame kitchens to ultra-modern textured and handle-less designs.
Director Stefan Brown emphasises their long-standing partnership with Waterline, stating, "We get virtually all our products from Waterline, from furniture to appliances and taps. We don’t use anyone else, and it’s been that way for almost six years now." This exclusive relationship is a testament to the unparalleled service Waterline provides.
"The service Waterline provides is brilliant; no one else matches it," Stefan continues. "The convenience of receiving the complete kitchen - from furniture and appliances to taps - from a single supplier on one delivery van means so much to us. It allows our installers to work without delays, as everything arrives exactly when needed. Waterline’s excellent communication throughout the process is a major advantage too."
This efficiency is crucial for The Kitchens Inc, a dedicated design studio that not only offers a diverse range of kitchen furniture, appliances, and luxury surfaces but also provides an all-inclusive service through its independent installation teams. Ensuring that all components are delivered promptly and accurately is vital for maintaining their high standards and seamless workflow.
"The quality with Waterline is exceptional, and so are their timeframes," adds Stefan. "When issues arise, their response is rapid. A recent example involved a customer needing a replacement part for their oven. I contacted Waterline, and within minutes, literally, they had arranged for the new part to be delivered."
This level of reliability is why The Kitchens Inc places their trust in Waterline. "We rely on Waterline because we know they will deliver. Our customer service and reputation are at stake, so it’s crucial that we can depend on them. In terms of quality, service, and timing, Waterline is unbeatable."